Returns & Exchanges

You may request a return or exchange within 7 days of the delivery date. Requests made after this window can't be accepted.

To be eligible for a return, items must be:

• Unused, unworn, and in original condition
• In their original packaging, with all tags attached
• Accompanied by the original order number or receipt

Email us at the address below with your order number and the reason for return. We'll confirm eligibility and share the next steps, including pickup or drop-off instructions if applicable.

Once we receive and inspect your returned item, we'll notify you of the approval status. Approved refunds are issued to your original payment method within 5-7 business days. Shipping charges, where applicable, are non-refundable.

Want a different size, color, or design instead? Let us know when you request your return, and we'll arrange an exchange where stock is available, subject to any price difference.

For hygiene and quality reasons, the following items can't be returned unless faulty: earrings, and any items marked "Final Sale" at the time of purchase.

We offer free return pickup for eligible orders within our serviceable pin codes. If pickup isn't available in your area, you may need to ship the item back to us at your own cost — we'll advise which applies when you request your return.

If your item arrives damaged or defective, contact us within 48 hours of delivery with photos of the issue and your order number. We'll arrange a free replacement or full refund, whichever you prefer.

If it's been longer than 7 business days since your refund was approved and you still haven't received it, please check with your bank or card provider first, as processing times can vary. If you've done this and still have concerns, contact us and we'll look into it.