Shipping Policy
Here's everything you need to know about how we process, ship, and deliver your order.
Shipping Rates & Delivery Times
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | Rs. 79 |
| Express Shipping | 2-3 business days | Rs. 149 |
| Free Shipping | 5-7 business days | Free on orders over Rs. 999 |
Processing Time
Orders are processed and dispatched within 1-2 business days of being placed. Orders placed on weekends or public holidays are processed on the next business day.
Order Tracking
Once your order ships, you'll receive an email with a tracking number and a link to follow your package's journey. Please allow up to 24 hours for tracking information to update after dispatch.
Shipping Delays
While we do our best to meet the estimated delivery windows above, delays can occasionally happen due to courier issues, weather, or high-demand periods like sales and festivals. We'll keep you updated if your order is significantly delayed.
International Shipping
At this time, we only ship within India. We're working on expanding to international shipping — sign up for our newsletter to be the first to know when it's available.
Incorrect Address
Please double-check your shipping address before placing your order. If you notice an error, contact us immediately — we can update it only if the order hasn't already been dispatched.
Lost, Stolen, or Damaged Packages
If your order arrives damaged or doesn't arrive at all, please contact us within 48 hours of the expected delivery date with your order number and, if applicable, photos of the damaged item or packaging, and we'll make it right.
