Shipping policy
At Vindaa, we aim to deliver your favorite jewellery safely and as quickly as possible.
Order Processing
All orders are processed within 1–2 business days after they are placed.
Orders placed on weekends or public holidays may be processed on the next working day.
Once your order is processed and dispatched, you will receive a shipping confirmation message with tracking details.
Shipping Charges
We are pleased to offer Free Shipping across India on all orders.
There are no additional shipping charges applied at checkout.
Delivery Time
Estimated delivery time depends on your location.
Typical delivery timelines:
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Metro cities: 3–5 business days
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Other cities and towns: 4–7 business days
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Remote locations: 5–8 business days
Please note that delivery times may vary due to factors beyond our control such as courier delays, weather conditions, or operational issues.
Order Tracking
Once your order is shipped, you will receive tracking information via SMS, email, or WhatsApp so you can monitor the delivery status.
Delivery Attempts
Our courier partners usually make 2–3 delivery attempts. If the delivery is unsuccessful after multiple attempts, the order may be returned to us.
In such cases, our team may contact you to arrange re-delivery.
Damaged Packages
If the outer packaging appears tampered or damaged at the time of delivery, we recommend refusing the delivery and immediately contacting our support team.
Contact Us
For any shipping-related questions, feel free to reach out to us:
Email: vindaaecommerce@gmail.com
Phone: +91 9699538082